Knowledge in most tools ends up in one big pile: personal drafts, half-finished research and internal memos all live side by side, and it becomes hard to tell what is meant for the whole company and what is just someone thinking out loud. Pilardin now addresses this by separating personal and organizational knowledge management into two clearly distinct spaces.
The personal space is private by default. Notes, snippets, research and drafts stored there belong to the individual user. They are not indexed in organizational search, they do not appear in team dashboards, and other users cannot access them through permissions or integrations. It works like a personal notebook that happens to live inside the same platform as your company's shared knowledge.
The organizational space is the opposite: it is built for shared, governed content. Anything stored there follows the organization's permission model, appears in organizational search and dashboards, and can be referenced by AI features that work across company knowledge. Admins decide who can read, write and manage content in this space, and the existing access control model applies as before.
The bridge between the two is deliberate promotion. When a user decides that a personal note has become useful to others, they can move or copy it into the organizational space. From that moment it is subject to organizational permissions and visible to the people who should see it. Nothing moves automatically, so private working material stays private until its owner chooses otherwise.
For existing installations, the migration is automatic. Content that was already shared with teams or stored in organizational libraries stays in the organizational space. Content that was clearly personal is placed in the personal space of its owner. Where the assignment is ambiguous, administrators receive a summary and can review the affected items before confirming the final placement.
This separation also makes AI behavior more predictable. Assistants answering questions about company processes draw only on organizational knowledge, while personal assistants can work with the user's own notes. That reduces the risk of private drafts leaking into shared answers and makes it easier to explain where an answer came from.
The change is available now for all Pilardin customers. No configuration is required to get the default behavior, and administrators who want tighter rules can adjust which content types are allowed in the organizational space from the existing admin settings.